Payment Policy
Payment Policy
Accepted Payment Methods
At Citizen of Heaven, we aim to make your shopping experience safe, simple, and convenient. We accept the following secure payment methods:
- Credit and Debit Cards (Visa, Mastercard, Maestro)
- Instant EFT (Electronic Funds Transfer)
- Bank Transfers (EFT)
- Secure online payment gateways (as enabled on checkout)
All online payments are processed through secure third-party payment providers to ensure your personal and financial information remains protected at all times.
How Payments Work
When you place an order on our website, payment is required at the time of checkout to confirm and process your purchase.
Once your payment has been successfully completed:
- You will receive an order confirmation via email.
- Your order will then be processed and prepared for dispatch.
- If there are any issues with your payment, our team may contact you directly to resolve them.
We do not store any credit card or banking details on our servers, ensuring maximum security for all transactions.
Pricing & Currency
- All prices listed on our website are displayed in South African Rand (ZAR).
- Prices are subject to change without prior notice, but confirmed orders will not be affected.
Payment Security
We take your security seriously. All transactions are encrypted and processed through trusted payment gateways that comply with industry-standard security protocols.
This ensures:
- Safe and encrypted checkout
- Protection against fraud and unauthorised access
- Secure handling of all sensitive data
Order Confirmation
Once your payment is successful, you will receive:
- An email confirmation of your order
- A summary of purchased items
- Payment and order reference details
If you do not receive confirmation, please check your spam folder or contact our support team.
Contact Us
If you have any questions regarding payments or need assistance with your order, please contact us:
📧 Email: orders@citizenofheaven.co.za
Phone: 0823383240
Website: https://citizenofheaven.co.za/