Return Policy

Return Policy

At Citizen of Heaven, we want you to be fully satisfied with your purchase. If there are any issues with your order, please contact us directly so we can assist you.

We are committed to resolving any concerns quickly and ensuring you have a positive shopping experience.

Returns & Exchanges

If you would like to return an item, please contact us first to start the return process.
You can reach us at:

📧 orders@citizenofheaven.co.za

Once your return request has been reviewed, we will provide you with the next steps.

Return Address

Please note that all approved returns must be sent to the following address:

78 Annan Road
Carletonville
South Africa

Important Information

• Please contact us before sending any items back.
• Returns sent without prior approval may not be processed.
• Customers are responsible for ensuring items are securely packaged when returning goods.
• We will gladly work with you to resolve any issue and ensure customer satisfaction.

Need Help?

If you have any questions about your order, returns, or exchanges, please don’t hesitate to reach out. Our team is here to help.

📧orders@citizenofheaven.co.za

Cell: 0823383240

website: www.citizenofheaven.co.za